When you order a NeXT Replay non-geographic number we are able to supply a number of additional services.

Voice recording

Calls made on NeXT business numbers can be recorded regardless of destination, i.e. mobiles, land lines, multiple sites, etc.

Auto attendant

Generic web based service providing the ability to route calls to the right place first time.

Bespoke IVR (Interactive voice response)

Web based solution designed and tailored to meet your individual requirements. 

Inbound call routing

The ability to route calls made on NeXT business numbers to multiple destinations, ratio split, time of day, day of week.

Inbound call statistics

Online call statistics package showing number of calls, engaged calls, unanswered, answered, duration, providing the management information most small businesses require to be efficient.

Call queueing

Manage peak call traffic to ensure that all calls are answered efficiently reducing missed calls.

Data capture

The ability for your customers to leave a message when you are unavailable.

If you are uncertain whether any of these services are right for you, call our sales team free on 0800 902 0 902.