NeXT Replay Cost-effective voice recording for efficient businesses, experts in voice recording
 
 
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  Voice Recording Enquiry
 
 
NeXT I.S. Limited
Cambridge House
8 Chapel Grove
Addlestone, Weybridge
Surrey  KT15 1UG

Tel: 0800 902 0 902
Fax: 0844 477 0777
 
Use the links below to take a short survey and see how we can assist you with:
Voice Recording
0870 Number changes
Interactive Voice Response
Home Worker Call Management

Take our survey to to see how we can assist you.

Please complete the form below:

Please confirm your personal details:
First Name:
Surname:
Email:

So is your business under pressure?
Would your customers and your company benefit from:
Q1: Calls getting through to the right place first time?
  Yes   No
Q2: The ability to manage peaks in call traffic efficiently?
  Yes   No
Q3: Have the facility to play an announcement to your customers based on time of day i.e. for FSA statement, out of hours?
  Yes   No
Q4: Manage calls that would otherwise not be answered for what ever reason either due to excessive call traffic, agent sickness or calls coming in out of office hrs etc?
  Yes   No
Q5: Evenly distribute calls to agents or across multiple sites or home workers?
  Yes   No
Q6: View web based call statistics to show the call volumes, calls answered calls engaged, calls lost?
  Yes   No
Q7: The ability to automate repetitive tasks i.e. brochure requests, balance enquiries, package tracking, store locator?
  Yes   No
    
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